Combining safety and service, DMV reopens most state driver license offices for appointments

 
Division encourages use of online services, only essential visits to offices
 
LAKEWOOD, Tuesday, May 12, 2020 -- As the state's efforts to safeguard residents' health move forward, the Colorado Division of Motor Vehicles (DMV) is pleased to enter the final phase of its staggered office reopenings.
 
During this final phase, the DMV has reopened all but one of its offices to Coloradans who have appointments. The only office which will remain unopened is the Trinidad Driver License Office which will remain closed until its stay-at-home order is lifted.
 
The new openings are part of the DMV's efforts to serve Coloradans while protecting the health and wellbeing of customers and staff.
 
Coloradans can conduct many services online, and also schedule appointments by visiting dmv.colorado.gov, or by calling 720-295-2965 (303-205-2335 for CO-RCSA services). Please note that due to the number of questions we are receiving, our phone waits may be longer than normal. Online scheduling is available for a limited time and only for appointments in May.
 
Before calling, please skip the trip and stay safe with more than 35 services, including:
  • Renew a driver license or ID, if eligible
  • Request a Driver Record
  • Pay a citation (traffic ticket)
  • Begin an application for a new driver license or ID
  • Pay a reinstatement fee
  • Change a driver license or ID address
  • Exchange a driver license or permit for an ID
  • Extend an expiration date, if eligible
  • Reschedule a hearing
  • Check where your driver license or ID card is at
 
Here is a list of things you can only do by coming in for an appointment:
  • If you need an initial issuance (first time getting a Colorado credential) of your driver licenses, identification cards or instruction permits, including if you are transferring a credential from another state or country. Please start the process online at myDMV.Colorado.gov to shorten the duration of the visit).
  • If you tried to get service done online but were told you are ineligible.
  • If you are older than 65, renewed online and received a photo waiver, you need to come in to complete your renewal.
  • If you are an instruction permit holder who needs to take the written test or are ready to upgrade to a driver license.
 
The reopening of these offices is part of a comprehensive plan to reopen driver license offices throughout the state to all Coloradans on an appointment-only basis. The DMV will evaluate the newly reopened offices and will make adjustments as necessary to safeguard our customers and the staff members who serve them.
 
During this phased reopening, the DMV won't be able to serve walk-in customers. Additionally, customers must wear a face mask or covering to be served.
 
A DMV staff member will screen customers and staff with a laser thermometer for fevers as well as administer a COVID-19 questionnaire. Customers and staff members who have fevers or exhibit COVID-19 symptoms will not be allowed into state offices.
 
Customers should not bring guests unless required for an appointment, such as a parent/guardian, caregiver, or translator, because guests will not be allowed into any driver license office while social distancing is in place.
 
As a temporary safety precaution, the DMV will not conduct drive tests and encourages soon-to-be-drivers to reach out to a driving school for testing.
 
The DMV worked with the Colorado Department of Public Health and Environment (CDPHE) to develop the phased plan and follow CDPHE and CDC guidance.
 
The DMV appreciates Coloradans' patience as it works to provide the best service possible during the COVID-19 pandemic.
 
The Colorado Division of Motor Vehicles offers 35 online services at mydmv.colorado.gov. Renew your driver license, renew your motor vehicle registration, get a driving record and more!