Data Upgrade Prompts One Office Closure, Disruption of Some Online Services

DENVER Tuesday, Jan. 21, 2020 -- The Colorado Division of Motor Vehicles (DMV) will experience some service disruption related to the implementation of the American Association of Motor Vehicle Administrators' State-to-State (S2S) program. The service disruption will happen when the DMV performs the upgrade on Saturday, Jan. 25 and Sunday, Jan. 26, with the program expected to be fully implemented on Monday, Jan. 27, 2020.

During the upgrade process, some of the DMV's 35 online services at www.myDMV.Colorado.gov will be unavailable. This includes driver license and identification card renewals and downgrades. Other services are expected to remain accessible. Additionally, the Union Town Center branch of the El Paso County Clerk and Recorder, which is generally open for limited hours on Saturdays, will be closed on Saturday, Jan. 25.

The DMV apologizes for any inconvenience the upgrade causes, but is excited to have an additional tool to help protect against identity theft. Implementation of the S2S information sharing program will allow Colorado to receive relevant information about driver license or ID card applicants, making Colorado credentials safer and more secure for all who use them.

The information exchanged between S2S states is only enough to point inquiring states to the jurisdiction with the applicant's record. This information includes name, birthdate, customer identification number and the last five digits of an applicant's Social Security number.

Additionally, the federal government does not have access to the S2S service and the law that funded the development of S2S prohibits the creation of new means of access for federal agencies.