myDMV Portal Account Help

1. Create Your Login - Enter your name and email address. Your email address will serve as your username.
2. Confirm Your Email and Phone Number - Check your email for a verification code and enter it on the site. Once your email is confirmed, create your password and enter your phone number.
3. Security Question - Choose your security question and answer. Make sure you remember your question and answer, you will need this if you need to reset your password.
4. Two-Factor Authentication - Choose your desired two-factor authentication (2FA) method to securely access your account: passkey, email, or authentication app.
5. Finish Account Creation - Click "submit" to finish creating your new myDMV login. You will receive a confirmation email to the email you used to set up your account. 
6. Register Your Personal Account - Before you can complete transactions with your myDMV account, you must register your account. You will need to enter your Colorado driver license, permit, or ID number along with the date of last issuance, the last 6 digits of your SSN/ITEM, and your date of birth to prove your identity.
7. Communication Delivery Options - You can now choose to either continue receiving communications from the DMV via USPS or through electronic communications sent to the email address you provided while setting up your account. 
8. Finish - Click "submit" to finish registering your myDMV personal account. You can now complete DMV transactions online!

Yes, you must have a valid Colorado credential OR a Colorado credential that is expired for one year or less.

If you prefer not to enter your Social Security Number (SSN), you have two options for identity verification: 

1. Enter a proof document number from your most recent credential issuance transaction.
   OR
2. Have an identity verification code sent to you via physical mail. Once you receive the code in the mail, you will use it to create your account.

Passkeys allow you to sign in using your fingerprint, face, or screen lock. It works like a PIN, but in place of a username and password. If you use two-step verification, you won't have to verify a code when you sign in using a passkey. 

• Why should I use passkeys?
  • With passkeys, you don't need to remember complex passwords.
• What are passkeys?
  • Passkeys are encrypted digital keys you create using your fingerprint, face, or screen lock.

Click the "Forgot password?" link (located underneath the black login button) and select "reset password". An email will be sent to your account email address and will require you to answer your security question to reset your password. If you can't remember the answer to your security question, please call the DMV call center at (303) 205-5600 to have a password reset link sent to your email. You will need your driver license/permit number. The call center is experiencing high call volumes, wait times may be longer than normal.

If you have a passkey, you can use that to sign in and skip the password process.

1. Make sure you have an active myDMV portal account (myDMV portal accounts became available for customers starting on February 17, 2026).
2. Use the same email address you used when you created your myDMV portal account.
3. Check your spam and junk folders.

If you still aren't seeing the password reset email, contact the DMV at (303) 205-5600.

Click the "Forgot password?" link (located underneath the black login button) and select "reset password". An email will be sent to your account email address and will require you to answer your security question to reset your password. If you can't remember the answer to your security question, please call the DMV call center at (303) 205-5600 to have a password reset link sent to your email. You will need your driver license/permit number. The call center is experiencing high call volumes, wait times may be longer than normal. 

Note: The link in the password reset email is only good for 60 minutes from the time the email was sent. It is important that you use the link to reset your password immediately.

Yes. To keep your account secure, passwords automatically expire every 400 days. After 400 days, you will be required to create a new password. 

Note: You cannot reuse any of your last 3 passwords.

You can change or disable two-factor authentication after logging in by clicking the profile icon in the top right of your portal. Then select "My Profile". From this screen, select "Security" from the menu bar. The "Manage How You Sign In" selection allows you to enable, edit, or remove different two-step verification messages. 

If you continue to have problems, contact us at (303) 205-5600.

For security, your myDMV session will automatically log you out after 20 minutes of inactivity. 

You will be taken back to the home page. You can log in again if you need to.

Once you finish setting up your personal account, you can link all of the vehicles you own to your account. 

How do I link a vehicle to my customer portal account?

When you title your vehicle, it will be automatically linked to your customer portal account right away if you provide your Colorado DL/ID during the transaction. If your vehicle doesn't appear in your portal, or if you didn't provide your Colorado DLN/ID when you titled the vehicle, you can submit a "Link my Vehicle" request. Just make sure the first and last name on your Colorado DLN/ID exactly matches the owner's name listed on your vehicle's title.

Can a vehicle be linked to more than one person/account?

Yes, all registered owners of a vehicle can link that vehicle to their individual customer portal account.

Can I link a vehicle that isn't registered under my name?

No, you can only link a vehicle to your customer portal account if you are listed as a legal owner in the DRIVES system.

You can opt in to electronic communications at any time. If you did not opt in to electronic communication during your account creation, you can opt in with the following steps: 

1. Log in to your myDMV portal account.
2. Click on "Settings" from the taskbar.
3. Click on "Mail Delivery."
4. Select "Electronic" then "Save."
5. If you do not save your selection, you will continue to receive physical mail. 

Note: Selecting electronic notifications means you will no longer receive physical mail except for certain communications that are statutorily required to be delivered by USPS. 

Electronic Delivery Benefits:

• Vehicle Registration Renewal Notices: If you select electronic delivery, you will receive a notice in your email that your notice is in your portal. You can renew your vehicle registration directly from your personal portal.
• Title Complete Notices: You bought a vehicle and are waiting to receive your title complete notice from your County Clerk & Recorder. If you select electronic delivery, you will receive notice of completion via email that you can use to register your vehicle online or at your local county office. The electronic notice generally comes faster than USPS notice.
• Driver License Expiration Notice: If you select electronic delivery, you will receive a notice in your email that your notice is in your portal. You can renew your driver license directly from your personal portal, as long as you meet all the requirements to register online without visiting an office.

How do I view my messages?

After creating an account, you may have a red circle with a number next to the Action Center identifying that you have messages. 

If the messages are not visible, it means they are more than 12 months old. To view messages from more than 12 months ago, you must:

1. After logging in, select "Action Center" from the menu bar.
2. If you have unread messages, you will see a box pop up. Click the blue "View Messages" text at the bottom of the box. 
3. If no new messages pop up, click on "Search" in the menu bar.
4. Use the "Sent From" feature to see older messages. Hit close then search to see older messages. 
   1. Pro Tip: Select January 1, 2018 as the "sent from" date to view all messages.

After creating an account, you may have a red circle with a number next to the Action Center identifying that you have messages. If the messages are not visible, it means they are more than 12 months old and you will need to follow the below instructions to be able to display the messages.

1. After logging in, select "Action Center" from the menu bar.

    

2. If you have unread messages, you will see a box pop up. Click the blue "View Messages" text at the bottom of the box.

3. If no new messages pop up, click on "Search" in the menu bar.

    

4. Use the "Sent From" feature to see older messages. Hit close then search to see older messages.

Pro Tip: Select January 1, 2018 as the "sent from" date to view all messages.

No, if you pick electronic mail delivery, you will no longer receive a physical copy of DMV communications in the mail.

Vehicle

• Change Your Vehicle Address Only
  • For your identity protection, you can only change your vehicle address online through your myDMV customer portal account. 
    • Create or log in to your myDMV account here.
  • Once you are logged into your account, select "Available Services". Under "Vehicle Services" there is an option to "Change Your Address." Follow the instructions provided to update your vehicle's address.
• Change Your Vehicle Address AND Renew
  • For your identity protection, you can only change your vehicle address online through your myDMV customer portal account. 
    • Create or log in to your myDMV account here.
  • To change your vehicle address and renew, you will need to first change your vehicle's address, then renew your registration.
  • Step-by-Step Guide:
    • Once you are logged into your account, select "Available Services". Under "Vehicle Services" there is an option to "Change Your Address." Follow the instructions provided to update your vehicle's address.
    • After you have changed your vehicle's address, select the option to "Renew Your Vehicle Registration." Follow the instructions provided to renew your vehicle's registration.
    • Your new registration will be sent to you either electronically or by USPS, depending on your selected delivery preference. 

Driver License/Permit/ID

Pursuant to Colorado law, C.R.S. § 42-2-119, you are required to change your address with the DMV within 30 days of moving. The provided address will be used to mail your new credential and update your voter registration.

• Change Your Address Only
  • For your identity protection, you can only change your address online through your myDMV customer portal account. 
    • Create or log in to your myDMV account here.
  • Once you are logged into your account, select "Available Services". Under "Driver Services" there is an option to "Change Your Address." Follow the instructions provided to update your vehicle's address.
  • Upon completing your address change, you will NOT receive a new credential. Please print a label (such as a return address label) with your new address and attach it to the back of your license, permit, or ID.
• Change Your Address and Renew
  • For your identity protection, you can only change your address online through your myDMV customer portal account. 
    • Create or log in to your myDMV account here.
  • From your account, select the "Renew a Driver License/ID" option from the "Credential Information" box.
  • Follow the instructions provided to renew your credential.
    • You will be asked for your physical and mailing addresses. Please type in your new address(es). 
  • Upon completing the renewal process, your address will be automatically updated.
  • You will receive your new credential in the mail to your new address.

No, just because you get emails from the Colorado DMV doesn't mean you have an account. Accounts are not made for you, you must make your account yourself. myDMV portal accounts became available for customers starting on February 17, 2026.

Not sure if you have an account? If you begin the process to create an account, the system will tell you if there is an account associated with your information.

No, the online customer portal on myDMV is separate from the myColorado app. 

Want to learn more about the myColorado app? Click here to visit the myColorado website.

If you receive an error message that the address provided doesn't match the one on file, it is because you have not provided the information exactly as it appears on your most recent credential.  Please review the credential and re-enter the information. If you cannot remember or do not have the address on your most recent credential, you will need to create a myDMVColorado portal account to renew your license online.  When you create a myDMV portal account, you will be able to see the address on file with the DMV. 

Important: The address provided to the DMV will be used to mail your new credential and update your voter registration.

The myDMV Fleet Portal Account is intended for owners of fleets. The goal is to streamline operations and reduce administrative burdens for Colorado fleet owners. 

Owners can manage fleet transactions conveniently online through a centralized digital dashboard. From this single location, fleet owners can easily view registration statuses, download bulk proof of insurance records, and add and remove vehicles from their fleet. 

Customers who have a previously fleet-registered vehicle with the Colorado DMV.

During the portal account registration process, a fleet owner will need to enter their fleet account number and zip code of address where the fleet is registered to verify the fleet with DMV’s records.

The fleet owner will also be required to verify their identity and permission to authorize changes to the bulk fleet by entering their driver's license number, permit number, or state ID number, and upload their letter of authorization.

1. Navigate to mydmv.colorado.gov.
2. Select "Sign up for myDMV Account" then select "Fleet Account Sign Up."
3. Enter your fleet account number and zip code of Fleet registration address to verify your fleet with DMV’s records.
4. Verify your identity and permission to authorize changes to the bulk fleet by entering your driver's license number, permit number, or state ID number, and upload your letter of authorization.
5. Create your login, including an email, password, and security questions.
6. Set up your mail delivery options (electronic notifications are now available.)
7. Review and confirm your information and hit submit!

Note: Please allow a few business days for us to finalize your account. We will send you a confirmation email once your account is ready to go. 

For support, visit your county motor vehicle office. We look forward to helping you move your business forward.