Division of Motor Vehicles enhancing level of service for people of Colorado
DENVER - The Colorado Division of Motor Vehicles (DMV) is focused on accessibility of services to anyone, anywhere, anytime they are needed. Under the Polis-Primavera administration the Colorado Division of Motor Vehicles (DMV) has been driven to improve the accessibility of its services for Coloradans, whether that’s in-office or online.
Since 2019, the DMV has increased the number and availability of its online services, now totaling over 40, while taking steps to ensure rural and underserved Coloradans aren’t left behind through expanding service days and hours, and opening an office in Meeker.
“The DMV is an essential service for Coloradans and we are dedicated to meeting our customers where they are. This focus on end-to-end customer experience means we’re implementing new technology to increase online services while improving support for customers in our offices, and providing new options like self-service kiosks in convenient locations” said Department of Revenue Executive Director Mark Ferrandino.
To that end, the DMV has streamlined identification requirements by not requiring physical proof of Social Security numbers and added flexibility to its online scheduling platform, empowering Coloradans to wait anywhere when checking in for an appointment. Moreover, the DMV has recently added many new online services, such as online driver license and identification card renewals for Coloradans older than 65, being able to upgrade an instruction permit to a driver license online, provided all requirements are met, and more.
DMV services are available on a variety of platforms including myDMV.Colorado.gov; the myColorado™ app, available on Android and iOS devices; MV Express Kiosks, conveniently located throughout Colorado as well as over 35 driver license offices throughout the Centennial State.
Recent Updates Include:
- Seniors 66+ now have the permanent ability to renew their driver license or identification card online with the implementation of the Driver's License Electronic Renewal By Seniors Act (HB21-1139).
- One less piece of paperwork is needed, Colordans can now provide their SSNs verbally at driver license offices. The change in this part of the issuance process only affects those applying for a REAL ID-compliant driver license or identification cards and does not affect the other criteria to obtain a Colorado credential.
- Customer ability to immediately upload and pay citations online.
- Expanded in-office services in La Junta, Lamar, Alamosa and Fort Morgan.
- Expanded services on the almost 50 DMV Motor Vehicle Express Kiosks throughout the state by adding the following online services:
- Check title status
- Duplicate Registration Card Request
- Duplicate Tabs Request