Applicants who are U.S. Citizens and Permanent Residents

If you are a U.S. citizen who has proof of lawful presence but are unable to provide an identification document to establish identity or date of birth, you may go through Exceptions Processing and provide documents from the Exceptions Processing Document List (Form DR 2469) (Spanish Form DR 2469S) to meet the requirements.

The Division of Motor Vehicles (DMV) will issue you a Notice of Incomplete Application if you are missing documents the DMV can use to verify your identity, date of birth, or U.S. citizenship. The Notice of Incomplete Application will list the acceptable documents you have provided, as well as the additional documents you still need to complete your application.

If you did not have the documents required to complete your application during your initial visit, you can return with the required documents to complete your application. If, for reasons beyond your control, you cannot provide the required documents from the Identification Requirements Chart, you can request Exceptions Processing, and provide documents from the Exceptions Processing Document List (Form DR 2469) (Spanish Form DR 2469S).

No county- or state-issued birth certificate?

If you are a U.S. citizen who does not have a birth certificate to prove your lawful presence, you may go through Exceptions Processing and provide documents to meet this requirement. Documents that can be used instead of a birth certificate include but aren't limited to:

• U.S. passport (expired)
• A city-issued birth certificate from any state, hospital birth record or religious records, such as baptismal records, that include your full legal name and date of birth
  • NOTE: A city-issued birth certificate is only acceptable if you can't get a county- or state-issued birth certificate.
• Or any other secure and verifiable document that provides evidence of your U.S. citizenship as permitted by the DMV

Missing Identification document?

If you are a Permanent Resident who has proof of lawful presence but can't provide an identification document to establish identity or date of birth, you may go through Exceptions Processing and provide a documents from the Exceptions Processing Document List (Form DR 2469) (Spanish Form DR 469S) to meet the requirements. There are no alternative documents that can be accepted for establishing lawful presence for Permanent Residents.

Exceptions Processing Notices

All applications for Exceptions Processing are subject to the following:

• You must provide documents from the Exceptions Processing Document List (Form DR 2469) (Spanish Form DR 2469S)
• All documents must be originals or certified copies
• All documents must be in English or translated to English
• You must provide a name change document issued through marriage, adoption, court order or other mechanism permitted by State law or regulation for any name changes
• The DMV reserves the right to review, consider and request additional information and documentation when determining identity, date of birth and U.S. citizenship.
• If the documents gathered through Exceptions Processing do not reasonably establish your identity, date of birth or lawful presence, you shall be issued a Notice of Denial. You can then request a hearing with the Hearings Section of the Department.