The Colorado Department of Revenue and Governor's Office of Information Technology received funding during the 2014 and 2015 legislative sessions to replace the outdated Driver License System (DLS) and Colorado State Titling and Registration System (CSTARS).This project is called the Colorado Driver License, Record, Identification and Vehicle Enterprise Solution (Colorado DRIVES). The primary goal of this project is to provide a flexible, reliable, accurate and integrated solution for driver and vehicle services, as well as business licensing and revenue accounting.
This project is the cornerstone of the DMV Strategic Plan initiative to improve customer service and meet the Governor's goal of reducing wait times in state driver license offices.
Colorado DRIVES provides:
- State and county DMV employees a modern and user-friendly system that reduces customer service time.
- Increased system reliability that significantly reduces outages and downtime in driver license offices across the state.
- Residents access to information to better prepare them for their office visit as well as improved online services.
Related News Releases
- Division of Motor Vehicles computer system upgrade aims to improve customer service
- Colorado DMV introduces new online services
- All Colorado driver license offices to close at 3 p.m. on February 17, 2017
- Colorado Department of Revenue's Division of Motor Vehicles (DMV) Given Additional Funding to Improve Customer Service (June 2014)
- Colorado Department of Revenue and Governor's Office of Information Technology Release Request for Proposals (RFP) (June 2014)