DMV is reaching out to affected customers to reschedule appointments
LAKEWOOD, Friday, November 15, 2024 -- The Colorado Division of Motor Vehicles (DMV) is currently reaching out to Coloradans who have an appointment at a State Driver License Office today to reschedule their appointment or offer alternative services due to a technical issue impacting all state driver license offices.
All state and county driver license offices are currently unable to issue driver licenses, instruction permits and identification cards due to an issue with the national Social Security Online Verification System (SSOLV). This system allows the DMV to verify Social Security numbers in compliance with REAL ID.
Online driver license and ID card services are also unavailable at this time.
Services currently available include knowledge tests for instruction permits, endorsements and commercial driver’s license permits, motor vehicle records and requests for a hearing.
There currently is no timeline for when services will be restored. The DMV will provide updates via its social media pages and DMV.Colorado.gov/locations.
The DMV appreciates Coloradans patience as the Division works with its partners to restore services.
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Coloradans can DMV anywhere. Yes, anywhere. Online, in-office or on the go, Coloradans have more options than ever before. Discover all the ways to DMV at DMV.Colorado.gov/Anywhere.